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Everything Else

Everything Else

Can I use my credit card to enter the car park?

Yes. Tap or insert your credit card at the boom gate to enter the car park and then tap or insert it again to exit the car park.

Your credit card will be charged and a receipt will be issued. You do not need to pull a paper ticket or go to the auto-pay machine.

The height clearance for each car park will be shown on each car park detail page. You will find the height clearance along side the Entry Address information.

You can search for car parks with a clearance of 2.0m and over by selecting "Entry height at least 2.0m" in the Car Park Features drop down.

The rates for all our car parks are displayed on the car park details page for each location.

Simply search for the address or venue you are heading to, select a car park from the map or list by clicking "view details", and the rates will be displayed on the page. 

Rates are also displayed at the entry to the car park, get a quote from our online booking system or download our app.

If you have lost your ticket, you will need to pay for a "lost ticket" at the pay machine.

Select the option "Lost Ticket" on the pay machine before returning to your vehicle. Once you have paid th elost ticket charge, you will be provided with a ticket that will allow you to exit the car park. 

If there are staff on site they will also be able to assist you to pay for your parking and exit the car park.